Privacy Policy

Effective Date:[Effective Date: September 8, 2025]

App Name:Lydova App

Developer Contact: [lydova.app@gmail.com] Website: [http://lydova.se]

This Privacy Policy describes how Lydova App (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our mobile application. Our app integrates OpenAI’s ChatGPT API and Google Firebase services to provide AI-powered conversational experiences and app functionality.

1. Information We Collect

We may collect the following types of data:

– User Input: Text messages you send to the chatbot.
– Device Information: Device model, operating system, and app version.
– Usage Data:Session duration, feature usage, and interaction logs.
– IP Address: For security and analytics purposes.

We do not collect sensitive personal data such as financial information, biometric data, or precise location unless explicitly provided by the user.

2. How We Use Your Data

We use collected data to:

– Provide and improve chatbot responses.
– Monitor app performance and fix bugs.
– Ensure user safety and prevent misuse.
– Analyze usage trends to enhance user experience.

We do not use your data for advertising or profiling.

3. Third-Party Services

Our app uses the following third-party services:

– OpenAI ChatGPT API: Your input may be sent to OpenAI’s servers to generate responses. OpenAI does not store or share your data unless permitted by their policy.
Privacy Policy: [https://openai.com/privacy]

– Google Firebase: We use Firebase for analytics, crash reporting, and app performance monitoring. Firebase may collect device information, usage data, and anonymous identifiers.
Firebase Privacy Info: [https://firebase.google.com/support/privacy]

4. Data Sharing

We do not sell or share your personal data with third parties, except:

– When required by law or legal process.
– With service providers who help us operate the app, under strict confidentiality agreements.

5. Data Retention

We retain user interaction data for a limited period to improve app functionality and ensure security. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

– Access the personal data we hold about you.
– Request correction or deletion of your data.
– Withdraw consent for data processing.

To exercise these rights, please contact us at [lydova.app@gmail.com].

7. Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction.

8. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has used the app, please contact us for immediate removal of their data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website. Continued use of the app after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [lydova.app@gmail.com] 🌐 Website: [http://lydova.se]